Terms & Conditions
Last updated: 26/06/2026
When working with Who’s Julian? Films, we aim to provide the utmost convenience, professionalism, and quality. To ensure a smooth and enjoyable experience for all parties, the following Terms & Conditions outline how we work, what you can expect from us, and what we require from our clients. By engaging our services, you agree to these terms.
1. Services
Who’s Julian? Films provides freelance video production services, which may include (but are not limited to): pre-production planning, filming, directing, cinematography, lighting, audio recording, editing, colour grading, and delivery of final video content. Specific services, deliverables, timelines, and fees will be agreed upon in writing prior to commencement.
2. Quotes & Booking
- All quotes are provided in Australian Dollars (AUD) unless otherwise stated.
- Quotes are valid for 14 days from the date issued.
- A booking is only confirmed once written acceptance of the quote is received and any required deposit is paid.
- Who’s Julian? Films reserves the right to decline projects that fall outside agreed scope, availability, or capability.
3. Payment Terms
- A deposit (typically 30–50%) may be required to secure a booking.
- The remaining balance is due upon completion of the project or upon delivery of the final files, unless otherwise agreed in writing.
- Invoices must be paid within 7 days of issue.
- Late payments may incur additional fees or result in withholding of final deliverables until payment is received.
4. Cancellations & Rescheduling
- Cancellations made more than 7 days prior to the shoot date may receive a refund of the deposit (minus any costs already incurred).
- Cancellations within 7 days of the shoot date may forfeit the deposit.
- Rescheduling is subject to availability and may incur additional costs.
- Who’s Julian? Films is not responsible for delays caused by weather, illness, equipment failure beyond reasonable control, or other unforeseen circumstances, though best efforts will be made to reschedule.
5. Client Responsibilities
The client agrees to:
- Provide accurate project details, creative direction, and reference materials where required.
- Ensure access to locations, talent, permissions, and releases prior to filming.
- Obtain all necessary permits, approvals, and clearances unless otherwise agreed.
- Ensure a safe working environment during production.
6. Creative Direction & Revisions
- Creative decisions are guided by the agreed brief.
- One to two rounds of reasonable revisions are typically included (as specified in the quote).
- Additional revisions outside the agreed scope may incur extra charges.
- Major creative changes requested after production has commenced may require a revised quote.
7. Delivery & Turnaround
- Delivery timelines will be discussed and agreed upon prior to the project start.
- Turnaround times may vary depending on project scope and client feedback response times.
- Final files are typically delivered digitally unless otherwise specified.
8. Ownership & Usage Rights
- Who’s Julian? Films retains ownership of all raw footage unless otherwise agreed in writing.
- Upon full payment, the client is granted a licence to use the final delivered video for agreed purposes (e.g. marketing, social media, website).
- Usage beyond the agreed purpose (e.g. paid advertising, broadcast, resale) may require additional licensing fees.
- Who’s Julian? Films reserves the right to use completed projects for portfolio, website, and promotional purposes unless the client requests otherwise in writing.
9. Music, Assets & Third-Party Content
- Licensed music and assets will be used where applicable.
- Costs for music licensing or stock assets may be passed on to the client unless included in the quote.
- The client is responsible for ensuring they have rights to any materials they provide.
10. Liability
- Who’s Julian? Films will take reasonable care during production but is not liable for indirect or consequential losses.
- Liability is limited to the total amount paid for the services.
- The client indemnifies Who’s Julian? Films against claims arising from materials or instructions supplied by the client.
11. Confidentiality
Any confidential information shared during the project will be kept confidential unless disclosure is required by law or agreed otherwise.
12. Termination
Either party may terminate the agreement in writing if the other party breaches these Terms & Conditions. Fees for work completed up to the termination date remain payable.
13. Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.
14. Acceptance
By engaging Who’s Julian? Films, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you have any questions about these Terms & Conditions, please get in touch before commencing a project.